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We are here to help

Get in contact 👋

For support or general inquiries, please contact our support team. We are happy to hear from you!


Our software pixelator is being developed as an open source project on Github here.

If you are unsure about where your inquiry fits in to the categories below, just get in touch with our support team, and they will help you sort it out

Issues and 🐛

Do you have a great idea for a new pixelator feature? Or do you want to report a bug? You are very welcome to report any ideas or issues here. You can also see all previous issues and participate in discussions here.


We welcome contributions from the community to pixelator. Read more about how you can participate here.


To get help with nf-core/pixelator, don't hesitate to get in touch on the Slack #nfcore/pixelator channel (you can join with this invite). Or, if you prefer contact our support team directly.


The nf-core community project, of which nf-core/pixelator is a part, has detailed information on how to troubleshoot your nf-core pipelines. This will allow you to troubleshoot errors when running the pipeline, and gather valuable information you might need to send us to support you.

Help Support

If you encounter troubles running our pipeline, our support team will likely ask you for your hidden file .nextflow.log and the info files from the pipeline run. We might also ask you for further files from your work directory or partial stages output. You can zip them and send to us.

Issues and 🐛

For issues and bugs in nf-core/pixelator, you can file them at nf-core/pixelator.